Last Updated: 13.09.2024

Thank you for shopping at Kusal! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle the shipment of your orders.

1. Order Processing Time

1.1. Standard Processing Time: Orders are typically processed within 7 business days from the date of purchase. Processing time may vary based on the volume of orders and product availability.

1.2. Peak Seasons: During peak seasons or promotional periods, order processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods and Costs

2.1. Standard Shipping: We offer standard shipping for all orders. The shipping method and carrier may vary based on your location. Shipping costs for standard shipping are calculated at checkout based on the size and weight of your order.

2.2. Expedited Shipping: If you need your order to arrive faster, we offer expedited shipping options at an additional cost. The available methods and rates will be displayed during the checkout process.

3. Estimated Delivery Times

3.1. Standard Shipping: Estimated delivery times for standard shipping vary depending on your location but typically range from 7 business days. Please note that these are estimates, and actual delivery times may vary.

3.2. Expedited Shipping: If you choose expedited shipping, you can expect faster delivery times, with the exact estimate displayed during checkout.

4. International Shipping

4.1. Countries Served: Currently, we offer shipping within India for international customers. Shipping costs and delivery times for international orders may vary.

4.2. Customs and Duties: International customers are responsible for any customs fees, duties, or taxes that may apply to their orders. Kusal is not responsible for delays due to customs processing.

5. Tracking Your Order

You will receive a confirmation email with tracking information once your order has been shipped. You can track the status of your order using the provided tracking information. If you have any questions or issues with tracking, please contact our customer support team.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. Kusal is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays

While we make every effort to deliver your order on time, please be aware that unexpected circumstances, such as weather conditions or other external factors, can cause shipping delays. Kusal is not liable for any such delays.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at: 9677232413